Privacy Policy

    By making an online purchase on this Website, you accept the General Terms and Conditions of Sale of Aerosport.

    This document can be modified over time to adapt to the evolution of our offer, technologies and laws. Aerosport may add, modify or withdraw parts of this document if Aerosport believes it is appropriate to do so, with immediate effect. This will not apply for transactions in progress at the time of their entry into force. Each time Aerosport updates this document, the date on which the changes have been made will be indicated.

    We do all we can so that our Website reflects the availability of items. In the case of unavailability of a product purchased online, we will quickly contact you to notify you, offer you another product or cancel your order, depending on your decision.

    Prices are subject to change. In case of a difference between the price displayed online and the price indicated in store, the price in store prevails.


    We maintain physical, electronic and procedural protections in order to protect the personal information of our users. For example, for the security of your online visit to our Website, we use firewalls, encryption techniques and/or authentication procedures. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. As a result, even if we strive to protect your personal information, Aerosport cannot guarantee the absolute security of all the information you transmit to us, in which you do so at your own risk. In the event of a breach of the confidentiality or security of your personal information, we will notify you so that you can take appropriate measures. And this by using the email you provide to us when you register with our site.


    Use of the site by minors
    Children are not allowed to shop on the Aerosport online boutique. Minors (under 18) must use our site with a parent or legal guardian. We are released from any use of our site by a minor.


    Privacy and security
    Aerosport chose Lightspeed Payment for online payment in order to secure transactions. This makes your personal information and that of your credit card illegible while it is being sent to the server during payment.

    We also put the protection of your privacy at the top of our priority list. Therefore, we have a strict policy that prohibits the sale, loan or rental of any personal information that you provide to us when you register for our online store. Any personal information obtained during your visit is used only with your consent and we only use it for the purpose of processing your order adequately and in order to make your shopping experience as pleasant as possible.


    Use of cookies
    In order to personalize the service, we use cookies to notify us of your visit to our site. Cookies improve the convenience and use of the Aerosport site. These cookies also make it possible to recognize you as a user of the site if you open an Aerosport account and make several visits to the site. You will not have to enter the same information each time. You can choose to reject cookies, if your browser allows it, but your use of the Aerosport site could be affected as well as your access to some of the functions it includes. You may also be unable to make transactions from the site.


    Information collected automatically
    Aerosport automatically collects certain non-personal information about users of the Aerosport website. This information does not identify you. They include the IP address of your Internet service provider, the date and time you visited the website, the Internet address of the website from which you came to our site, the operating system that you you use, the sections of the website that you visit, the pages of the website that you read and the images that you view as well as the content that you download from the website.

    This non-personal information is used for the management and improvement of the information we present on the Aerosport.ca site.


    Retention of personal information
    We keep your personal information as well as your order history. You have the right to access and modify your personal information and you can at any time request that it be removed from our files. To exercise these rights, simply access your Aerosport online account or write to us.


    Contact us
    [email protected]
    Aerosport Oka
    55, Notre-Dame St.
    Oka, QC
    J0N 1E0
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